Privacy Policy
Last updated: 28 July 2026
Placeholder: A full POPIA-compliant privacy policy will be drafted by a qualified attorney prior to public launch. The sections below outline the key data processing activities of the platform.
1. Who We Are
GetRelief is an independent, privately operated structured settlement proposal platform. We are the Responsible Party under the Protection of Personal Information Act, 4 of 2013 (POPIA).
2. What Information We Collect
- Name, email address, and mobile number (registration)
- South African ID number or company registration number (application)
- Vehicle registration details
- Financial information: outstanding amounts, settlement offer
- Supporting documents uploaded by you
- IP address and browser information (security logging)
3. Why We Collect It
We process your personal information for the following purposes:
- To compile and submit your structured settlement proposal
- To communicate application status updates to you
- To verify identity and prevent fraudulent submissions
- To comply with legal obligations
4. Who We Share It With
Your personal information is shared only with the relevant road traffic authority as part of the collective settlement proposal, and only with your explicit consent. We do not sell, rent, or trade your personal information to any third party.
5. Your Rights Under POPIA
- Right to access your personal information
- Right to request correction of inaccurate information
- Right to request deletion (subject to legal retention obligations)
- Right to object to processing
To exercise any of these rights, contact us.